ace45 Terms & Conditions

For the purposes of these Terms, the following definitions apply:

• "Platform" means the online gaming website operated by ace45 and accessible at ace45.vip, including all associated subdomains, APIs, mobile interfaces, and services.
• "Account" means the personal registered user account created by a Player on the Platform.
• "Player," "User," "you" means any individual who accesses, registers on, or uses the Platform.
• "ace45," "Company," "we," "us," "our" refers to the operator of the Platform.
• "Balance" means the total amount of funds held in a Player's Account at any given time, expressed in Philippine Peso (PHP).
• "Bonus Funds" means promotional credits awarded to a Player's Account that are subject to separate wagering requirements and conditions.
• "Real Money Funds" means cash deposits made by a Player to their Account, exclusive of Bonus Funds.
• "Wagering Requirement" means the total amount a Player must wager before Bonus Funds or bonus-derived winnings become eligible for withdrawal.
• "KYC" means Know Your Customer verification procedures conducted by ace45 to confirm a Player's identity, age, and address.
• "Philippine Gaming Regulations" means the rules, orders, and licensing requirements issued by applicable Philippine gaming authorities governing online gaming operations.

By accessing the Platform, creating an Account, or placing any wager, you unconditionally accept these Terms in full. If you do not agree to any part of these Terms, you must immediately cease using the Platform and close your Account.

These Terms apply to all services provided by ace45, including but not limited to live dealer games, slot games, sports betting, bingo, fishing games, and arcade games. They apply alongside any specific rules, game rules, or promotional terms that may be posted on the Platform from time to time. In the event of conflict between these Terms and any game-specific rules, these Terms shall prevail unless the game-specific rules expressly state otherwise.

To register and use the ace45 Platform, you must meet all of the following eligibility requirements:

• You must be at least twenty-one (21) years of age. The minimum age for participation in casino-style gambling in the Philippines as prescribed by applicable Philippine gaming regulations is 21. Persons under this age are strictly prohibited from registering or using the Platform.
• You must be a natural person. Corporate entities, trusts, and other legal persons are not permitted to hold Player Accounts.
• You must have the legal capacity to enter into binding contracts under the laws of the Republic of the Philippines.
• You must not be accessing the Platform from a jurisdiction where online gambling is prohibited or restricted by applicable law.
• You must not be a current employee, contractor, agent, director, or officer of ace45, nor an immediate family member of any such individual.
• You must not have been previously excluded from the Platform under any self-exclusion arrangement or operator-initiated suspension that remains in effect.

To access real-money gameplay on ace45, you must complete the account registration process. By registering, you represent and warrant that all information provided is accurate, current, and complete. ace45 relies on the information you provide and is not liable for any consequences arising from inaccurate or incomplete registration details.

One Account per Player. Each Player is entitled to hold one Account only. Creating duplicate or multiple Accounts is a material breach of these Terms. If duplicate Accounts are discovered, ace45 will close all but the earliest verified Account, void any bonuses received across duplicate Accounts, and may withhold any balances accrued through such Accounts pending review.

Account Security. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your Account details with any third party. You agree to notify ace45 immediately if you suspect unauthorised access to your Account. ace45 will not be liable for any loss arising from your failure to maintain the security of your login credentials.

KYC Verification. ace45 reserves the right to request identity verification documents at any point, including at registration, prior to processing withdrawals exceeding specified thresholds, or whenever there is reason to verify identity in connection with security or compliance obligations. Failure to provide satisfactory KYC documentation within a reasonable period may result in suspension of withdrawal facilities or Account suspension.

Acceptable KYC documents include, but are not limited to, a valid Philippine government-issued identification card (e.g., PhilSys National ID, UMID, Passport, Driver's License), proof of Philippine mobile number, and, where required, proof of source of funds.

Currency. All Account Balances, deposits, wagers, and withdrawals are denominated in Philippine Peso (PHP). ace45 does not operate multi-currency accounts at the player level.

Accepted Payment Methods. ace45 currently accepts deposits and processes withdrawals through the following Philippine-native payment channels: GCash, Maya (PayMaya), BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, and Palawan Express. The availability of specific payment methods may change without prior notice. Minimum and maximum transaction limits applicable to each method are displayed on the Platform at the time of transaction.

Deposit Processing. Deposits made via GCash and Maya are processed in real time and credited to your Balance within seconds of confirmation. Bank transfer deposits may take longer depending on the processing schedules of the relevant financial institution.

Withdrawals. Withdrawal requests are subject to Account verification status. ace45 targets the following standard processing times for verified Accounts:

• GCash and Maya: 5 to 30 minutes from approval
• BPI, BDO, Metrobank, UnionBank: same business day or next business day depending on cut-off times
• Other channels: as displayed on the Platform at the time of request

ace45 reserves the right to delay processing of any withdrawal pending completion of KYC verification, anti-money laundering checks, or investigation of any potential breach of these Terms. Withdrawals will only be processed to payment methods previously used to fund the Account or verified as belonging to the Account holder.

Dormant Accounts. An Account is considered dormant if no login, deposit, wager, or withdrawal activity occurs for a continuous period of twelve (12) months. ace45 reserves the right to apply a monthly administrative fee to dormant Account Balances, provided the Player is notified in advance via their registered contact details.

All games made available on the ace45 Platform are governed by individual game rules published within each game interface. By placing a wager, you confirm that you have read and accept the applicable game rules.

Minimum and Maximum Wagers. Minimum and maximum bet limits are displayed within each game. ace45 reserves the right to modify bet limits at any time without prior notice.

Malfunction. In the event of a game malfunction, software error, or technical failure that affects the integrity of a game round, ace45 reserves the right to void affected bets and return the staked amounts to the Players' Accounts. ace45 will not be liable for any losses arising from such occurrences beyond the return of staked funds.

Dispute Resolution. In the event of a dispute regarding a game outcome, the records maintained by ace45's server logs shall be considered the definitive record. Players wishing to dispute a game outcome must submit a written complaint to the ace45 support team within seven (7) calendar days of the disputed event.

Fair Play. Players must not use any software, system, or strategy designed to manipulate, exploit, or circumvent the normal operation of any game on the Platform, including but not limited to bots, scripts, artificial intelligence tools, or exploits targeting game logic. Violation of this provision may result in immediate Account termination and forfeiture of all balances.

ace45 may offer bonuses, free bet credits, cashback promotions, reload bonuses, and other promotional offers to Players from time to time. All promotions are subject to the following general conditions unless otherwise specified in the offer terms:

• Each promotion is available to one Account per Player, per household, per device, and per payment method. ace45 reserves the right to limit or withhold promotions where abuse is suspected.
• Bonus Funds are credited to the Bonus portion of your Account Balance and are separate from Real Money Funds. Real Money Funds are wagered before Bonus Funds unless the terms of a specific promotion state otherwise.
• Wagering requirements must be fulfilled before any winnings derived from Bonus Funds may be withdrawn. The applicable wagering multiplier, eligible games, and qualifying bet types for each promotion will be stated in the offer terms.
• Bonuses have an expiry period from the date of issuance as specified in the offer terms. Unutilised or unwagered Bonus Funds that expire will be removed from the Account without compensation.
• ace45 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice, subject to honouring commitments made to Players who have already commenced fulfilment of wagering requirements in good faith.
• Bonus abuse, including but not limited to arbitrage betting, low-risk wagering strategies designed solely to clear wagering requirements without genuine play intent, and coordinated exploitation by related Accounts, will result in voiding of all associated bonuses and may result in Account suspension.

The following conduct is strictly prohibited on the ace45 Platform. Breach of any of these prohibitions may result in immediate Account suspension, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities:

• Using the Platform if you are under 21 years of age or are otherwise ineligible under Section 3 of these Terms.
• Providing false, misleading, or inaccurate information during registration or KYC verification.
• Creating or operating more than one Account.
• Using the Platform in connection with money laundering, fraud, or any other criminal activity.
• Accessing the Platform from a jurisdiction where online gambling is prohibited, through the use of VPNs, proxies, or other technologies designed to obscure your true geographic location.
• Using automated tools, bots, scripts, or third-party software to interact with the Platform in a manner not intended by ace45.
• Exploiting software errors, bugs, or vulnerabilities in any game or Platform system. Players who discover such errors must report them to support immediately and must not exploit them for financial gain.
• Colluding with other Players in games where such collusion affects the outcome or unfairly disadvantages other participants.
• Engaging in abusive, threatening, or inappropriate conduct toward ace45 staff or other Players via the Platform's communication tools.
• Charging back, reversing, or disputing any deposit transaction with your payment provider in circumstances where the funds have been used for wagering on the Platform.

All content on the ace45 Platform — including but not limited to text, graphics, logos, game interfaces, software, data compilations, and underlying code — is the intellectual property of ace45 or its licensors and is protected by applicable intellectual property laws.

ace45 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not permit you to reproduce, distribute, modify, publicly display, or create derivative works based on any Platform content without express prior written consent from ace45.

Game content provided by third-party game providers (including JILI Gaming, PG Soft, and Pragmatic Play) remains the intellectual property of the respective provider and is licensed to ace45 for use on the Platform. Your use of game content is further subject to each provider's applicable end-user licence terms.

To the fullest extent permitted by applicable Philippine law, ace45 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of opportunity.

ace45 makes no warranty that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform and all its services are provided on an "as is" and "as available" basis.

ace45's total aggregate liability to any Player in connection with any single incident or series of related incidents shall not exceed the total Real Money Funds deposited by that Player to their Account in the thirty (30) day period immediately preceding the incident giving rise to the claim.

Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded under Philippine law.

Player-Initiated Closure. You may close your Account at any time by contacting ace45 support. Prior to closure, you may withdraw any Real Money Balance remaining in your Account subject to satisfying all applicable KYC and verification requirements. Bonus Funds and any associated pending wagering requirements are forfeited upon Account closure.

ace45-Initiated Suspension. ace45 reserves the right to suspend or terminate any Account, and to withhold any Account Balance pending investigation, in the following circumstances:

• Breach of any provision of these Terms.
• Provision of false or misleading information at registration or during KYC.
• Failure to complete required KYC verification within a specified timeframe.
• Suspected fraudulent activity, money laundering, or other criminal conduct.
• Violation of applicable Philippine gaming regulations or any court order requiring action by ace45.
• Where continued access to the Platform by a Player poses a risk to the Platform's integrity, to other Players, or to ace45's compliance obligations.

Where an Account is suspended pending investigation, ace45 will endeavour to conclude the investigation and communicate its outcome within thirty (30) calendar days. Real Money Funds that are confirmed as legitimately belonging to the Player will be returned net of any deductible amounts in accordance with these Terms.

ace45 is committed to promoting responsible gambling practices. Gambling is intended to be an entertaining activity; it should not be seen as a means of generating income or resolving financial difficulties. ace45 provides the following responsible gaming tools to all registered Players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps. Limits take effect immediately and cannot be increased without a mandatory cooling-off period.
• Session Time Reminders: Players may enable notifications that alert them when a specified session duration has elapsed.
• Reality Checks: Periodic pop-up notifications during gameplay displaying session duration and net wagering outcome for the session.
• Self-Exclusion: Players may elect to self-exclude from the Platform for a specified period ranging from 24 hours to permanent exclusion. Self-exclusion requests take effect immediately and cannot be reversed during the exclusion period. Permanent self-exclusion is irrevocable.
• Account Cooling-Off: A temporary suspension of account access for periods of 1 day, 1 week, or 1 month without requiring permanent closure.

Players who believe they may have a gambling problem are strongly encouraged to seek assistance. In the Philippines, support is available through relevant community health services and gaming authority helplines. ace45 supports efforts to address problem gambling in the Filipino community.

For more information on ace45's responsible gaming programme and the tools available to you, please refer to the Responsible Gaming page.

ace45 collects, processes, stores, and uses personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available at ace45.vip/privacy-policy.

By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of account management, KYC verification, fraud prevention, regulatory reporting, and the delivery of platform services.

ace45 will not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. Data shared with payment processors, game providers, and regulatory authorities is limited to what is strictly necessary to fulfill the relevant service or compliance obligation.

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, claim, or controversy arising out of or in connection with these Terms or your use of the Platform — including disputes regarding the existence, validity, interpretation, performance, breach, or termination of these Terms — shall be subject to the exclusive jurisdiction of the courts of the Republic of the Philippines.

Players who reside outside the Philippines are responsible for ensuring that their use of the Platform complies with the laws of their country of residence. ace45 makes no representation that the Platform is lawful or available in any jurisdiction other than the Philippines.

ace45 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered Players via the contact details associated with their Account or by a prominent notice on the Platform prior to the effective date of the change.

The effective date and last updated date at the top of these Terms will be revised accordingly. It is your responsibility to review these Terms periodically. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

If you have any questions, concerns, or complaints regarding these Terms or the ace45 Platform, please contact us through the following channels:

• Live Chat: Available 24/7 directly on the Platform. Our Filipino-speaking support team typically responds within 5 minutes.
• Email: [email protected] (plain text — not a clickable link)

For formal legal notices or regulatory correspondence, please submit in writing via email to the address above with the subject line "Legal Notice." ace45 will acknowledge formal written notices within five (5) business days.